Return/Refund Policy
Return and refund policy
Eligibility for Returns
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Returns are accepted within 14 days of the delivery date.
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Items must be unused, unopened, and in their original packaging.
Return Process
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nmntrading110@gmail.com
with your order number. -
Our team will provide return authorization and instructions.
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Once approved, ship the item back to us using a trackable shipping service.
Return Shipping Costs
Damaged or Incorrect Items
Refund Policy – arabicperfume.us
Refund Eligibility
Refunds are issued for:
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Approved returns received in unused and resellable condition
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Orders canceled before shipping
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Damaged or incorrect items verified by our support team
Refund Method
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Refunds are issued to the original method of payment.
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Processing time: 3–7 business days from the date we receive your returned item.
Return/Exchange Process
a. Items can be returned or exchanged within 15 days from the delivered date. Note that overdue requests may not be accepted.
b. Return shipping fees are at the customer's own expense.
Non-Refundable Items
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Used or opened fragrances
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Items returned without authorization
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Shipping fees (unless the error was ours)
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank or credit card account again.
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Contact your bank or card provider—processing times may vary.
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If still unresolved, contact us at
nmntrading110@gmail.com
.
For further inquiries:
If you have any further questions, please contact our customer services at:
